Investing in People & Operations: Ocrolus Welcomes Two New Leaders

In the Fall of 2020, Ocrolus added two new senior leaders: Chris Favilla, Head of Operations, and Jackie Siqueiros, Head of People. Chris is an experienced banker who formerly held top leadership positions at GE Capital and Discover Financial Services. Jackie brings over a decade of high-growth startup experience, previously leading the People function at Curalate and ZocDoc. Both have already made a significant positive impact on our employees and customers.

With both an IT and operational background, Chris Favilla enhances the functional structure and scalability to service the digital banking and mortgage market. As a former President of Discover Bank and Chief Operating Officer of GE Capital Americas, she is well versed in the compliance measures and discipline required to service financial markets. At Ocrolus, she leads initiatives to increase operational efficiency and reduce file turnaround time (TAT) while readying the organization to scale for high volume and business growth. She has displayed the ability to quickly assess and implement change in anticipation of positive outcomes while successfully leading diverse teams of over 2,500 people across 33 locations.

Jackie Siqueiros joined Ocrolus as our first Head of People with nearly two decades of people leadership experience. Before joining Ocrolus, Jackie was the Chief Operating Officer at Curalate; this unique perspective gives her an advantage while building out our People function. She genuinely understands the dependencies between our team members and our business’s growth, how to attract and develop top talent, and what is needed to drive strong performance. In addition to building out our People team and processes, she has also made improvements across our organization, from how we conduct our weekly All Hands meeting to our OKR process.

“We are fortunate to be able to attract top-tier talent like Chris and Jackie to our team,” said Sam Bobley, Co-founder & CEO at Ocrolus. “They have each brought valued perspectives on how a high-growth company can scale and optimize processes. Chris and Jackie’s contributions are positively impacting not only their respective functions, but the entire organization.”

As we accelerate business growth in 2021, we know that a strong operational infrastructure and a highly-motivated and engaged professional team are two critical components for our continued success. We are excited to have Chris and Jackie leading these initiatives.