Meet the author

Nicole Newlin is the SVP of Solutions at Ocrolus and boasts a 20+ year background in financial services and start-ups. At Ocrolus, Nicole spearheads the entire customer experience architecting solutions for implementation and account management. Previously, she led client operations at Quovo (now Plaid), where she built out the client onboarding strategy and enterprise teams. She has worked on professional development teams, and as a COO, overseeing Operations, IT, and Human Resources in various financial and asset management firms.

Nicole also serves on the NYC Fintech Women Leadership Board whose mission is to connect, promote and empower women across the entire Fintech ecosystem.